Hayden Jewelers

We are the Diamond People!

Shipping Policy

Shipping

Here at Hayden Jewelers, we offer free USPS express shipping with every purchase over $300.00. It's our way of showing appreciation for our customers. After all, we want to make your shopping experience as hassle free and easy as possible.

For purchases under $300.00, you can select either First Class Mail for $8.99 or Express Mail for $20.00.

We do not ship internationally.

How Long Will My Order Take?

All items listed on the website display an estimated number of days for shipping. If a ship date falls more than a day or two beyond this time reference, we will contact you immediately with a new ship-date estimate. Since we ship all orders via USPS express shipping, you can expect your purchase within 1 to 2 days from the ship date.

In cases where the there is a delay, you may cancel your order by contacting customer support.

Please Note

For your protection as well as ours, we exercise certain precautions when shipping orders over $300.00.

  • To help prevent fraud and to protect our customers, we only ship to the billing address listed on your credit card when orders total $300.00 or more.
  • We do not ship to post office boxes.
  • We require an adult signature at the delivery location.

We realize that this may be an inconvenience for some of our customers and we apologize. At Hayden's, we strive to offer the lowest prices possible. By reducing credit card fraud, we are able to pass these savings on to you.

Additionally, for your security, your order will not be delivered without an adult signature. If you cannot be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be.

Do I have Other Options?

If it is imperative that your purchase be sent to a special address, we have 2 options that might make your purchase easier.

  • Call your credit card company and have them add a new address to your card. Many credit card companies will allow you to add multiple shipping addresses to your card.
  • Send your funds in the form of a cashiers check, money order or personal check. Once your funds have cleared our bank, we will ship your item to any address you wish.

© Hayden Jewelers - We are the Diamond People!

Proudly servicing the Jewelry needs of the Syracuse area including Baldwinsville, Camillus, Chittenango, Cicero, Dewitt, Fayetteville, Liverpool, Manlius, Mattydale, Onondaga, and Solvay